Billing and Payments
We offer a variety of installment plans and payment methods. Your independent agent will be happy to help you establish a payment schedule that works best for your business.
Online
Pay Online by ACH with Berkley Southwest’s online bill payment service. You will need your billing account number found on your invoice, checking account number, and bank routing number.
Need help finding your billing account number? Email [email protected] or call (800)955-0325, Option 7, Option 2.
Electronic Funds Transfer (EFT)
Electronic Funds Transfer (EFT) is the easiest way to make certain your payments are on-time — which is why our customers overwhelmingly prefer this method of payment. Monthly premiums are automatically transferred from your bank account. There are no fees associated with this pay plan as long as payments are made on time. Explore full details about EFT and download our simple authorization form:
Pay by Phone or Mail
Pay by Phone is available 24/7 to make an ACH payment using your bank routing number and bank account number. The number to call depends on your billing account number. You will need this information and your billing statement or notice of cancellation.
If you require assistance or are unclear on the amount to pay, call our billing department at 800-955-0325 option 7, option 2, Monday-Friday from 8am-5pm CST.
PremiumSync
PremiumSync is a payroll reporting billing program available for Berkley Southwest Workers Compensation customers that allows employers to sync their payroll exposure to their workers compensation premium. SmartPay Solutions administers the reporting and payment processing on behalf of Berkley Southwest's PremiumSync program.
Payment Resources
Questions?
For billing inquiries, or more information on any of our payment methods, please contact a billing representative at: 800-955-0325 option 7, Monday – Friday between the hours of 8am – 5pm CST. For any other questions regarding billing and collections, you can also email us at [email protected].
Agency Testimonials
Our billing department is top tier with an 80+ Net Promoter Score, earning rave reviews from our agency partners.